Legal

Privacy Policy

Effective date: 1 January 2025  ·  dotforge Ltd

1. Who We Are

dotforge Ltd ("dotforge", "we", "us", or "our") is the data controller for information collected through this website and our services. We are registered in England and Wales with our office at 128 City Road, London, EC1V 2NX, United Kingdom.

If you have any questions about how we handle your personal data, contact us at hello@dotforge.ai.

2. Information We Collect

We may collect the following types of personal information:

  • ·Contact information such as your name and email address when you get in touch with us
  • ·Project and business information you share with us in the course of an engagement
  • ·Technical data such as IP address and browser type when you visit our website (via standard server logs)
  • ·Communications you send to us by email

3. How We Use Your Information

We use the information we collect to:

  • ·Respond to your enquiries and provide our services
  • ·Manage our business relationship with you
  • ·Invoice and receive payment for services
  • ·Comply with legal obligations
  • ·Improve our website and services

We rely on legitimate interests and contractual necessity as our lawful bases for processing. We do not sell your personal data to third parties.

4. Data Sharing

We do not share your personal data with third parties except:

  • ·Service providers who assist us in operating our business (e.g. email hosting), under appropriate data processing agreements
  • ·Where required by law, regulation, or legal process
  • ·With your consent

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Client project data is typically retained for up to seven years for legal and financial compliance purposes.

6. Cookies

This website uses only essential functional cookies necessary for the site to operate. We do not use tracking, analytics, or advertising cookies. No consent banner is required.

7. Your Rights

Under UK GDPR, you have the right to:

  • ·Access the personal data we hold about you
  • ·Request correction of inaccurate data
  • ·Request deletion of your data in certain circumstances
  • ·Object to processing or request restriction of processing
  • ·Data portability where applicable
  • ·Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@dotforge.ai. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure; we cannot guarantee the security of information transmitted to us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy on this page with a revised effective date.

10. Contact

For any privacy-related questions or requests, please contact us at f@fldigital.co.uk.